Fwd: Engaging Patients in a Changing Health Care System

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From: BLOGRIGE <baldrigeprogram@nist.gov>
Date: Tue, Jul 15, 2014 at 6:23 AM
Subject: Engaging Patients in a Changing Health Care System
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Engaging Patients in a Changing Health Care System

07/15/2014 08:00 AM EDT

Posted by Christine Schaefer   In the Baldrige Health Care Criteria for Performance Excellence, the Customer Focus category (category 3) asks how your organization engages its patients and other customers for long-term market­place success. The related self-assessment questions cover how … Continue reading →

 

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